Frequently Asked Questions
How do I customize the necklace?
During the checkout process, you will find a field to enter your custom message or select from pre-set options like 'I Love You' in 100 languages. Please ensure your message is accurate before submitting your order.
How do I see the projection?
To view the projection, hold the pendant close to a light source (like your phone's flashlight) in a dark environment and look at the back of the pendant. The message will appear projected onto the surface.
What material is the necklace made of?
The necklace is crafted from high-quality sterling silver, known for its durability and elegant shine. It is hypoallergenic and safe for sensitive skin.
How long does shipping take?
Standard shipping typically takes 5-10 business days within the US. International shipping times may vary. You will receive a tracking number once your order ships.
What is your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can return it for a full refund within 30 days of receipt, provided it is in its original condition.